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Refund request

We want you to be completely happy with your purchase, so we’ve made it easy to get a refund as outlined in our Terms & Conditions. In order to request a refund, please complete the form below. All online courses can be refunded within 30 days from the original date of purchase, and which meet the following criteria:

  • You’ve completed less than 50% of the course.
  • You have not previously received a refund for the course.

Any books purchased through us can be returned within 30 days from the delivery date minus any shipping fees.

Refunds for books or any other products purchased on Amazon.com will need to follow Amazon’s return process.

Please note that all refunds will be processed to the original form of payment and take 5 to 10 business days to appear in your account.

Any refunds for a gift course will be processed to the original form of payment. If you would rather apply the refund amount toward another Sign Language 101 product please let us know when you submit your refund request.