Sign Language 101
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Frequently Asked Questions
We have answers to some of our most frequently asked questions!
General
How do I access my course?
I forgot my password, how do I login?
Who can learn to sign?
How do I redeem a gift course?
Courses
Are you accredited?
Can I earn continuing education credits for completing your courses?
How much time do I have to complete each course?
Is there a start and end date?
Do you offer a certificate for completing the courses?
What equipment do I need?
Can I purchase access for multiple people?
Do you offer discounts for organizations?
What's the difference between the guided courses & online free videos?
CEUs
What are CEUs?
How many hours is one CEU?
Who accepts CEU’s?
When will I get my CEU credits?
Billing
Is there a monthly charge for your courses?
What is your refund policy?
How do I request a refund?
How can I view my order history?